Refund Policy

Last Updated: 29th September, 2025

Thank you for choosing BroBookMe. This Refund Policy explains our practices regarding subscription payments and refunds.

1. Subscription Payments

• BroBookMe offers paid subscription plans (monthly, yearly, and lifetime) for providers.
• All payments are processed securely through trusted third-party payment gateways such as Razorpay.
• Providers are responsible for selecting the appropriate plan and ensuring timely payment to maintain access to platform features.

2. No Refund Policy

• All subscription payments made to BroBookMe are final and non-refundable.
• We do not provide refunds or credits for unused subscription periods, downgrades, or early cancellation of plans.
• This applies to monthly, yearly, and lifetime subscriptions.

3. Automatic Renewal

• Monthly and yearly subscriptions may automatically renew unless canceled before the renewal date.
• Once a renewal payment has been processed, it is also non-refundable.

4. Exceptions

• Refunds may be considered only if a duplicate payment has been made due to a technical error.
• In such cases, providers must contact our support team with payment proof within 7 days of the transaction.

5. Customer Payments to Providers

• BroBookMe does not handle payments made by customers to providers.
• Refunds for booked services are solely the responsibility of the provider and are outside BroBookMe’s control.

6. Contact Us

If you believe a refund is required due to a technical issue or duplicate payment, please contact us:

Email: sup@brobookme.com
Phone: +91-7353113455
Website: https://brobookme.com